Robots only perform when technology, environment and people are properly aligned. I provide the technical link that manufacturers, dealers and end users cannot keep in-house. I deliver this through two clearly defined services.
A robot that performs flawlessly in a Shenzhen lab can fail on a Dutch commercial floor. Floor type, cleaning agents, network configuration and human behaviour are all factors. These factors only become visible in the field. I conduct independent field validations. I deliver a Go/No-Go recommendation. This recommendation is based on measurable field data, not on assumptions.
Technical test reports with root-cause analyses. Reproducible test protocols. Structured R&D feedback through secure channels. Pre-deployment validation for new markets or firmware updates. On-site POC support.
Manufacturers and importers who want to validate a new product or update in a real-world Dutch environment before broad market introduction.
Fleet downtime means lost revenue. It means dissatisfied end clients. It means reputational damage. When first-line support stops, I start. I am a 2nd and 3rd-line technical specialist. I go to the site. I diagnose the issue. I resolve it. I deliver a structured report afterwards.
2nd and 3rd-line on-site fault resolution. Installation and commissioning of new units. NEN 3140 electrical safety inspection with a legally binding inspection report. Operator training for operational staff. Remote pre-assessment for contract clients.
Dealers and distributors who want to guarantee technical continuity for their clients. And large end users with a fleet who cannot afford to lose operational uptime.
Whether you need a one-off diagnostic or a long-term service contract, I am happy to think through the right approach for your situation.